Door Supervisors in the Private Security Industry (SIA)

COURSE OVERVIEW

Learn the skills needed to operate legally as a door supervisor.

Door supervisors are often the first point of contact between many businesses and members of the public. It is important therefore that they are effectively trained and meet legal requirements in what can be a challenging environment.

The Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor. Based on the SIA’s own specifications and updated to meet the latest requirements, it has been developed by Highfield, the leading awarding organisation for security qualifications and written by some of the country’s leading security experts.

How is this Door Supervisors in the Private Security Industry (SIA) Structured?

What Is Usually Included

Training Units Covered

Common Security Industry Knowledge: Law, health and safety, emergency procedures, and customer care.

Door Supervisor Specialist Module: Licensing law, searching (with and without consent), drug awareness, and venue safeguarding/spiking vulnerability.

Conflict Management Module: De-escalation and communication strategies.

Physical Intervention Skills Module: Safe physical handling and intervention techniques (plus periodic refreshers)

How Long Is Door Supervisors in the Private Security Industry (SIA) ?

The SIA stipulates a minimum number of contact hours and a minimum number of training days.

To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken.

Licence-Linked Qualification: Complete the Level 2 Award for Working as a Door Supervisor in the Private Security Industry (typically 4 to 6 days/52 hours of training across 4 units.

How Is The Door Supervisors in the Private Security Industry (SIA) assessed?

The knowledge elements of the mandatory units in this qualification are assessed through the multiple-choice exams and practical tests

What Does Door Supervisors in the Private Security Industry (SIA) Cover?

Unit 1: Working in the Private Security Industry

Private Security Industry: The Legal Aspects
Health and Safety for Private Security Operatives
Fire Safety Awareness
Emergency Procedures
Communication Skills and Customer Care

Unit 2: Working as a Door Supervisor

Behavioral Standards
Civil and Criminal Law
Searching
Arrest
Drugs Awareness
Recording Incidents and Crime Scene Preservation
Licensing Law
Emergency Procedures

Unit 3: Conflict Management for The Private Security Industry

Avoiding Conflict and Reducing Personal Risk
Defusing Conflicts
Resolving and Learning from Conflicts
Application of Communication Skills and Conflict Management for Door Supervisors

Unit 4: Physical Intervention Skills for The Private Security Industry

Introduction to Physical Intervention Skills
Need-to-Know Legislation

Key topics include:

The main characteristics of the Private Security Industry

The importance of safe working practices

Drug-misuse legislation

Issues and procedures relevant to the role of a door supervisor

Licensing law

Queue management

How to recognise

Assess and reduce risk in conflict situations

Problem-solving techniques when resolving conflict

Physical interventions and the implications of their use

The use non-aggressive physical skills to protect yourself and others

How Long Does Door Supervisors in the Private Security Industry (SIA) Last?

Licence Validity & Renewal: The licence lasts for 3 years. Renewal requires completing mandatory Top-Up / Refresher Training

What Is The Cost Door Supervisors in the Private Security Industry (SIA) course?

costs between £400 and £650 in total, depending on your training provider and whether you already hold a valid first aid certificate

PLEASE NOTE; THIS DOES NOT INCLUDE THE COST OF THE SIA LICENCE BADGE

We have worked in partnership with SMARTT for a few years now delivering training courses. The courses are delivered professionally, friendly, attentive with 100% pass rate on all first aid courses.

Tracie Conlan-Fernandes – ALC, New College Durham

For further details on our Level 3 Certificate for Close Protection Operatives please contact us or we can arrange to call you back and discuss your requirements.